It is your responsibility to read and understand our cancellation policies.
Please note that our events are limited to a few attendees, so our cancellation policy is intended to help guests. We work together to share expenses that may arise from unexpected cancellations.
Within 30 days of your retreat: sorry, but no refunds are given, no exceptions. Any refunds allowed will incur a 7% processing fee. The refunded percentage 30 days before your event will be calculated by IKAL Retreats.
Please consider purchasing travel insurance. Trip insurance should also be purchased to cover medical expenses if you have an accident while on the retreat.
Exceptions, including weather, injury/illness, or personal emergencies, cannot be made.
There are no refunds or credits for failure to attend or complete the retreat, arriving late, or leaving early.
Due to itinerary changes or retreat cancellations, we cannot be held responsible for any personal expenses, such as airline tickets.
All attendees will agree to adhere to any covid regulations in Mexico. All mandatory travel requirements such as vaccinations, boosters, and tests will be followed as required by law, and while on retreat, guests agree to any local regulations in place.
IKAL TULUM and all persons involved in retreats (from now on referred to as "AGENTS") act only in the capacity as AGENTS for the participant in all matters connected with travel, sight-seeing journeys, and transportation, and as AGENTS hold themselves free of responsibility for any damage occasioned by any cause. AGENTS will not be responsible for any damages or expenses, inconveniences caused by late departures or change of schedule, strikes, or conditions, nor will they be responsible for loss or damage to baggage or any of the participant's belongings. All prices quoted are correct at the time of printing, include the cost of operation of the journeys, and are subject to currency changes. AGENTS shall not be responsible for personal injury, death, accident, delay, loss, damage, irregularity, or property damage as a result of force majeure or any other losses or damages incurred by any person or journey participants caused by any delay or change of itinerary or arising out of any act, including, but not limited to, any act of negligence, any person acting for or on behalf of AGENTS for transportation, accommodation or sight-seeing provider or any other person or entity rendering any of these services or accommodations being offered in connection with this journey. This agreement supersedes all parties' previous oral or written communications, representations, or understandings. Participants assume the risk involved when participating in yoga, foreign travel, and any and all activities and/or pursuits voluntarily undertaken while participating in the retreat. Participants agree that any and all disputes between Participants and IKAL TULUM will be handled by Mexican law.
Participants agree to mediate any and all conflicts before the institution of any litigation. In the event of any litigation between the Parties to this agreement involving their respective rights or obligations, such litigation shall occur in Tulum, Quintana Roo, Mexico. The prevailing party shall be entitled to recovery of reasonable attorney’s fees and court litigation costs.
Regarding the stay during the yoga retreat, AGENTS will provide safe, careful instruction and safe premises but ask that each participant take personal responsibility for their self-care and (in the unlikely case) for any injuries incurred during the retreat. If participants are unsure of their physical ability due to previous injuries, they should seek the advice of a healthcare practitioner beforehand. Modifications are given to students with specific needs.
By participating in a retreat, guests acknowledge and agree to images and photos of their being and likeness taken by Mayaland, IKAL TULUM, and other participants. Such images may be shared at will online and publicly.
This privacy policy has been compiled to serve better those concerned with how their ‘Personally Identifiable Information (PII) is being used online. PII can be used on its own or with other information to identify, contact, or locate a single person or identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your Personally Identifiable Information per our website.
We collect information from you when you place an order, subscribe to a newsletter, or enter information on our site. We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
1. To personalize your experience and allow us to deliver the type of content and product offerings you are most interested in.
2. To allow us to better serve you in responding to customer service requests.
3. To administer a contest, promotion, survey, or other site feature.
4. To quickly process your transactions.
5. To send periodic emails regarding your order or other products and services.
6. To follow up with them after correspondence (live chat, email, or phone inquiries).
All sign-up transactions are processed through a separate gateway provider, and data management companies are not stored or processed on our servers. We do not use cookies for tracking purposes.
You can have your computer warn you each time a cookie is being sent, or you can turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn how to modify your cookies. If you turn cookies off, some features will be disabled, making your site experience more efficient and may not function properly.
We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. We do not include or offer third-party products or services on our website.
We, along with third-party vendors such as Google, use first-party cookies (such as Google Analytics cookies) and third-party cookies or other third-party identifiers to compile data regarding user interactions with ad impressions and other ad service functions related to our website.
Users can set preferences for how Google advertises to them using the Google Ad Settings page. Alternatively, you can visit the Network Advertising Initiative Opt Out page or use the Google Analytics Opt Out Browser add-on.
Any Privacy Policy changes will be updated on this Privacy Policy Page.